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Allow for the last item in the tree to be expanded#5

C

Currently, if I have Theme > Initiative > Epic and I expand the last Theme in the list and then expand the Initiative, I’m unable to expand the final epic in that list to see the stories. The (+) button is visible, but cannot be clicked.

7 months ago

Hi there, thank you for reaching out!

The custom hierarchy feature does support the expanded tree view from all top level issues and their respective child issues, including stroies and sub-stasks. Can I confirm that you have configured the “Agile Docs Parent” issue link to enable the new hierarchy levels?

If you’re still having trouble getting the tree view to work, please raise a ticket on our Support Portal so our team can help you investigate the issue further.

https://productsupport.adaptavist.com/servicedesk/customer/portal/59

Cheers,

7 months ago

For your information this issue has been identified as a bug. You can watch the support ticket to get notified when it’s resolved. Thanks again for raising your request, please feel free to contact us again if you run into any trouble.

Cheers,

7 months ago
1
Changed the status to
Resolved
7 months ago
1
C

Unfortunately I can’t view the support ticket (as I don’t have permissions), but I’m still having the issue on Windows & Chrome. I can only resolve by zooming out to <100%, so it looks like some parameters issue.

7 months ago

Hi Clive, thank you for your patience, the issue has been fixed. The last item on the tree view should be displayed and expandable as expected now.

Please let us know if we could assist you with anything else. Feel free to drop us a message at apps-team@adaptavist.com, we’d love to hear your feedback!

Cheers,
Linh

7 months ago